Yes, the hotel is a short walk from both the BIC and Pavilion Theatre. You can also leave your car in the hotel's free car park while you attend your event. Call 01202 557 575 / WhatsApp 07355 600547 or book online to reserve your table.

Do you do afternoon tea?

Yes. Afternoon Tea is served in the Bluebird Lounge or Gold Room. The Signature Afternoon Tea is £24.50 per person and includes unlimited tea and coffee, finger sandwiches, warm scones with clotted cream and strawberry preserve, and a selection of mini cakes. A Cocktail Masterclass experience with in-house mixologist Sita is also available at £39.95 per person. A £10 per person deposit is required for bookings of more than 6 people.

Do you serve food all day?

Yes, the Bubble Lounge serves food from brunch until 9pm, covering sandwiches, light bites, Collingwood Classics (steak, fish and chips, burgers), and desserts. Happy hour runs daily from 8:00 pm to 10:00 pm, with 30% off selected draught beers, wine, and spirits (subject to availability). Please note happy hour may be limited on busy Saturday evenings when the hotel is hosting private functions.

Can non-residents dine at the hotel?

Absolutely, non-residents are welcome across all dining areas, including the Gold Room, Bubble Lounge, Bluebird Lounge, and Secret Garden. The Gold Room serves breakfast at £15 per adult and an à la carte menu from 6pm. The Bubble Lounge serves food all day.

Do you cater for dietary requirements?

Yes. The kitchen caters for vegetarian, vegan, and gluten-free requirements. For afternoon tea, please give at least 24 hours' notice for special dietary requests. For dinner, just let the team know when booking.

Do I need to book a table for dinner?

We recommend booking in advance, particularly for the Gold Room. You can book online or call Reception on 01202 557 575, or WhatsApp us on 07355 600547.

Is there a kid’s menu?

Yes, there's a dedicated children's menu (£12.50) available at breakfast, dinner, and Sunday lunch. Children under 12 eat free on Sundays (one free child per paying adult, like-for-like courses). Additional children's portions on Sundays are available at £10.50. Highchairs are available on request.

What time do you serve dinner?

Dinner is served in the Gold Room restaurant from 6pm until 9pm daily, with an early dining option also available in the lounge, subject to availability. Please book your table for dinner at Reception.

What time do you serve breakfast?

Breakfast is served daily from 8:00 am to 10:00 am in the Gold Room restaurant. It's available to both residents and non-residents at £15 per adult and £8 per child. The kitchen uses produce sourced from local farms, seas and fields. To help everyone enjoy a relaxed breakfast experience, we kindly allocate breakfast time slots on our busier mornings, confirmed upon arrival.

PArking

Do you have EV charging?

Yes. We have two EV charging points on site, operated by E.ON, with a charge rate of 7kW, located on the lower level of the car park. These are available to hotel guests during their stay.

Is parking available at the hotel?

Yes, we have approximately 80 spaces on site, including 3 accessible spaces and 2 coach bays. Parking is allocated on a first-come, first-served basis and does not need to be reserved in advance. On arrival, please register your vehicle with the Reception team. Car parking is charged at £12.50 per car, per day, from your arrival time until 12:00 pm on the day of check-out. Guests who book directly with the hotel benefit from complimentary car parking.

Where is the car park?

Car parking is available at the rear of the hotel, with access via Tregonwell Road.
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Will there be height restrictions for my vehicle?

The lower level of our car park is restricted to vehicles under 1.8m. If you're unsure whether your vehicle is suitable, please contact us in advance, and we'll be happy to help.

Do you have accessible parking?

Yes, three designated accessible parking spaces are available on a first-come, first-served basis in the main car park.

Is parking free?

Guests who book to stay or dine directly with us enjoy complimentary parking for the duration of their stay. For reservations made through third-party booking sites, parking is charged at £12.50 per night.

Eden Spa

Where can I find the spa guidelines?

To help you get the most from your visit, please take a moment to read our Eden Spa etiquette guide before arriving.

What skincare products do you use?

The Eden Spa uses Sunday Solstice skincare products, a brand built around sustainability, botanical actives, and restorative touch.

Are towels and robes provided?

Upon arrival, you will be provided with a robe, slippers, and a basket for your clothes, which you may use during your time with us. Please bring suitable attire for public spaces and swim wear for the pool and spa facilities. Please do not wear outdoor footwear in the spa or pool areas of the hotel.

What spa day packages do you offer?

There are several options, from a Simple Spa Day (3-hour access, robes and slippers, 10% off food and drink) through to the Tranquillity Spa Day with Afternoon Tea, which adds a 25-minute treatment and a complimentary glass of bubbly. Overnight spa packages are also available. Full details are on the Eden Spa page.

How do I book a spa treatment?

Book online via the Eden Spa page on the website, or call 01202 557 575 / WhatsApp 07355 600547. We recommend booking in advance to secure your preferred treatment and time.

Are children allowed to use the spa facilities?

Children are welcome to use the swimming pool when supervised by an adult. The spa treatment area is restricted to guests aged 18 and over, unless accompanied by a parent or guardian. The Jacuzzi and Sauna are not permitted for children under 16 years old.

What are the spa and pool opening hours?

Spa treatments are available Tuesday to Sunday, 10:00 am to 6:00 pm (closed Monday). The leisure suite: pool, jacuzzi, and sauna, is open daily from 10:00 am to 9:00 pm. Adult-only swimming times are between 7pm and 9pm.

When should I arrive at the spa for my treatment?

We recommend arriving at least one hour before your treatment to make full use of the pre-treatment leisure suite, including the heated pool, jacuzzi, sauna, and rainfall showers. Late arrivals may result in a reduced treatment time.

Dog Friendly

What's included for dogs during our stay?

Each dog-friendly room comes with water and food bowls, as well as locally made dog treats. You'll also receive a Welcome Pet Pack on arrival with local walk ideas, pet-friendly restaurants and cafés, and a Bournemouth beach guide.

Are there dog-friendly walks nearby?

Plenty; popular spots include Hengistbury Head, Studland Bay, Alum Chine Beach, and Bournemouth Beach. Dorset has over 7 miles of coastline within Bournemouth and Poole alone. Please note that certain beaches do not allow dogs during the summer months. The hotel blog has a full local walking guide.

Where can my dog go in the hotel?

Dogs are allowed in all areas except the Gold Room restaurant and the Spa. Breakfast can be served in the Bubble Lounge for guests who do not wish to leave their dogs in their room.

How many dogs can I bring?

We welcome a maximum of two small or medium-sized dogs, or one large dog, per room.

Is there a charge for bringing my dog?

Yes, a supplement of £15 per night applies per dog (small or medium-sized), with a maximum of two dogs, or one large dog, per room.

Which rooms are dog friendly?

Our cosy double, twin, and family rooms are dog friendly, all en-suite. Where possible, you'll be placed near an outside exit.

Family Rooms

What's nearby for families?

The hotel is a 5-minute walk from Bournemouth beach, pier, gardens, and town centre. Further afield, popular family days out include Farmer Palmers, Corfe Castle, Smugglers Cove crazy golf, Paultons Park, the New Forest, and the Russell-Coates museum.

Do you have family packages?

We regularly run family-friendly packages and offers. Check the offers page for what's currently available. Please ask the reception team about discounts available for hotel residents.

Are children of any age welcome?

Yes, guests of all ages are welcome. The hotel is family-owned and operates with families in mind, with children's menus at breakfast, dinner, and Sunday lunch, and all-day dining from the bar menu.

What's included in a family room?

Family rooms and suites include king-size beds, pull-out sofa beds, and extra beds for children, with cots available on request (please note not all family rooms have king-size beds). All rooms are en-suite. Room service is available if you'd prefer to eat in, and younger guests are treated to warm cookies and milk at bedtime.

BIC/Pavilion

Can the hotel help arrange transport to local venues?

Yes, our Reception team is happy to help with local travel advice and taxi arrangements. Just ask when you arrive.

What is the BIC Showtime Package?

Our BIC Showtime Stay Package is designed for guests attending an event at the BIC. It includes one night's accommodation for two, a full Dorset breakfast, complimentary parking, and 20% off early dining.

How close is the hotel to the BIC?

We are one of the closest hotels to the Bournemouth International Centre, just a 4-minute walk away, making us the ideal base for concerts, conferences, and events.

How far is the Pavilion Theatre from the hotel?

The Pavilion Theatre is approximately a 10-minute walk or a short drive from the hotel.

Group Bookings

Do you provide entertainment for group stays?

Yes, live entertainment is provided during the warmer months, ranging from dance nights to quieter cabaret performances, karaoke, and bingo evenings.

Is coach access available?

Yes, the hotel has a large free car park with dedicated coach bays. There's also a bus stop opposite the hotel, with the train station a 10-minute drive and the airport 20 minutes away.

How do I make a group booking?

Contact the hotel directly on 01202 557 575 or via the website. The team will discuss your requirements and put together a tailored proposal. Discounted rates are available for groups.

What facilities do you have for groups?

The hotel has 53 en-suite rooms across double, twin, and single configurations, some with accessible facilities. Key group facilities include a 1,200 sq ft sprung-floor ballroom, the Botanical Suite (up to 100 seated formally), the Bluebird Lounge (up to 25), and a large free car park with dedicated coach bays. Live entertainment is provided during the warmer seasons.

What qualifies as a group booking?

A group booking typically involves multiple rooms booked together or a party travelling as one. We cater for a wide range of groups including dance groups, bowls tours, bridge clubs, cycling breaks, walking groups, golf tours, and coach parties.

Private Events

What food and drink options are available for events?

Options range from canapé receptions and buffets to 3-course meals, champagne receptions, and handcrafted cocktails. The events team will match options to your occasion and budget.

Can guests stay overnight after an event?

Yes, accommodation can be arranged for event guests, subject to availability. For larger events, it's worth booking rooms early. A special event rate will be offered.

Can I hire private dining spaces?

Yes, the private dining room seats up to 28 and is available for birthdays, anniversaries, corporate dinners, and other occasions, with a room hire charge of £150. The events team handles décor, menu planning, and all the details.

Do you offer event planning support?

Yes. Contact the events team at events@hotelcollingwood.co.uk or call 01202 557 575 / WhatsApp 07355 600547.

Is there a dedicated menu for private events?

Yes, a Functions & Events menu is available on the website. For private dining, the chefs will create a bespoke menu using locally sourced ingredients, catering for all dietary requirements.

What types of events do you host?

The events team regularly hosts weddings, hen parties, birthday celebrations, baby showers, gender reveals, afternoon teas, celebrations of life and wakes, Masonic lodge weekends, corporate dinners, and festive gatherings.

Can I book a private event at Hotel Collingwood?

Yes, the hotel has several spaces for private events. The private dining room seats up to 30 guests; the Botanical Suite seats up to 100 formally or 160 informally; the Bluebird Lounge accommodates up to 25 for smaller gatherings.

Weddings

Do you have a personal wedding coordinator?

Yes, every couple gets a dedicated coordinator who helps plan the day from initial enquiry through to the event itself, including recommending trusted suppliers for flowers, photography, and finishing touches.

How do we confirm our wedding date?

The best first step is to book a show around, relaxed, no pressure. You'll see the spaces, meet the team, and get a clear sense of what your day could look like. Once you're ready, a deposit secures your date.

What does the Red Bus add-on include?

The Red Bus is a vintage double-decker that transports your wedding party from Hotel Collingwood to Bournemouth Register Office and back. It seats up to 56 guests. Price on application (POA) for the return journey.

Do you offer accommodation for wedding guests?

Yes. Discounted bedroom rates are available for wedding guests. On most wedding dates, up to 5 bedrooms can be held the night before for the wedding party, with no maximum cap on the wedding night itself, subject to availability.

What wedding spaces do you have?

The Botanical Suite is a private room decorated in a neutral palette: fully flexible, with its own bar, access to the Secret Garden, and the Note Room for younger guests. The Gold Room is the hotel's elegant restaurant. Together they can seat up to 100 for a wedding breakfast or 150 for a buffet-style evening reception.

What's the difference between a celebrant ceremony and a civil ceremony?

A celebrant ceremony is fully personalised and led by a professional celebrant, meaningful and completely your own, but not legally binding. A civil ceremony at the registry office is the legal marriage. Many couples do both: sign the legal paperwork quietly beforehand, then hold their celebrant ceremony with us as the main celebration.

Can we hold our wedding ceremony at Hotel Collingwood?

Yes. We can host a celebrant-led ceremony on site: personal, beautiful, and completely tailored to you. While a celebrant ceremony isn't legally binding on its own, many couples sign the paperwork at the registry office beforehand and then celebrate with us as their main event. We can also arrange a vintage red double-decker bus to transport your entire wedding party to and from Bournemouth Register Office.

Business & Meetings

Is there Wi-Fi available for business guests?

Yes, fast Wi-Fi is available throughout the hotel, including in all meeting rooms and bedrooms. Meeting rooms also have multiple plug points and a complimentary projector/television.

Do you offer corporate accommodation rates?

Yes, the hotel offers business accommodation to suit different travel policies and budgets. All rooms include high-speed Wi-Fi, en-suite bathrooms, and full access to hotel facilities. Contact the team directly to discuss corporate rates.

Where is the hotel in relation to Bournemouth town centre and transport links?

The hotel is centrally located in Bournemouth, a 5-minute walk from the BIC and town centre, a 5-minute drive from Bournemouth railway station, and a 20-minute drive from Bournemouth Airport. There's a bus stop directly opposite the hotel, and a large free on-site car park for delegates driving in.

What types of corporate events do you host?

The events team regularly hosts conferences, canapé receptions, award dinners, private client dining, product launches, networking events, and fitness or wellbeing events. Bespoke menus can be created for any event, catering for all dietary requirements.

What's included in your delegate packages?

The Day Delegate Package starts from £19.95 per delegate and includes use of the Botanical Suite or Note Room set to your specification, a complimentary projector, unlimited water, tea and coffee mid-morning and afternoon, a choice of dining (afternoon tea, hot or cold buffet, or two-course lunch), plus a dedicated event organiser. The 24-Hour Delegate Package starts at £119.95 per delegate and includes a 3-course evening meal, overnight accommodation, a full English breakfast, complimentary use of the pool, jacuzzi, and sauna, free parking throughout, and a fizz reception.

Do you have meeting rooms available for hire?

Yes, two spaces are available for business hire. The Botanical Suite accommodates up to 100 guests and is suited to conferences, events, and exhibitions. The Bluebird Lounge accommodates up to 20 in a boardroom configuration, ideal for interviews, pitches, training, and smaller meetings. Both include free Wi-Fi, free parking, and air conditioning, with a television and additional power points available on request.

About the hotel

How old is the hotel and what is its history?

Hotel Collingwood occupies a Victorian building steeped in local history. The original owner, Sir Dan Godfrey, was the founder of the Bournemouth Symphony Orchestra; from the hotel, he could walk directly to the Winter Gardens where the orchestra performed. The building has since been carefully conserved and restored by the current owners.

What are the benefits of booking direct?

Booking directly through the hotel website gives you the best rate guarantee (the hotel will match any lower rate found elsewhere), complimentary parking, priority for a complimentary room upgrade (subject to availability), and complimentary early check-in and late check-out until 12 pm (subject to availability; advance arrangement required). A free breakfast offer is also available when booking direct using promo code BREAKFAST.

Who owns Hotel Collingwood?

Hotel Collingwood is a family-run hotel owned by Michelle and Eytan Krips. It's an independently owned property, not a chain hotel. We are proud to have a long-serving and dedicated team, many of whom have been part of the hotel for several years. Their experience, loyalty, and personal approach help create the warm and welcoming atmosphere our guests know and love.

Where is Hotel Collingwood located?

Hotel Collingwood is at 11 Priory Road, Bournemouth, BH2 5DF, on the West Cliff; a 5-minute walk from the beach, pier, and town centre, and a 4-minute walk from the Bournemouth International Centre. The nearest train station is a 10-minute drive.

Why Book direct?

Best Rate
Guarantee

We always display the best rates on our website. If you find a cheaper rate elsewhere, let us know and we’ll match it!

Free
Parking

Parking is chargeable when you book on other sites, but free if you book with us direct.

Complimentary Upgrade

By booking directly with us, we’ll prioritise you for a complimentary upgrade to the next room category (subject to availability).

Check-In Early, Check-Out Late

Complimentary early check-in and late check-out until 12 pm, subject to availability and advance arrangement required.

Free
breakfast

Exclusive offer when you book direct. Use Promo Code BREAKFAST to redeem.

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Frequently asked questions

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