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COVID-19 Announcement

Monday 23 March Update

Dear Friends of the Collingwood.

In an effort to help slow down the spread of the COVID-19 virus, and in support of our precious NHS, we are temporarily closing Hotel Collingwood, until such times as it is safe to reopen.

Thank you so much for all your love and support, and for all of your heart-warming messages, it’s helping to keep our spirits up here in “Sunny Bournemouth”. It certainly is strange not seeing all your familiar faces around on a regular basis, as many of you have become our friends. We are all thinking of you too, during this time of uncertainty and sending you our love.

Thanks to the government support, announced on 20th March, we are delighted to be able to retain all our staff. I would like to take this opportunity to thank the “best team ever”, for their incredible support, loyalty, hard work and courage, as they face their own difficulties and challenges at this time. Many of our team are very young and far away from their families. We will come through this together, supporting each other as well always do.

We will also be taking time to get the paintbrushes out, a large spring clean, and time for planning new concepts, so you can experience a refreshed, reset and ready to go hotel and team.

Our reservation teams will continue to work and will be happy to take reservations dated from Monday 22nd June onwards with a flexible booking plan. Whilst none of us have any idea how long this will be for, we are working on the assumption of 12 weeks. We promise to keep in regular contact with you and as soon as we have a clearer picture you will hear from us. So, if you are thinking of booking a summer holiday in Sunny Bournemouth, we are offering great rates and fresh air, sun, sea and sand.

Please stay in touch with us and follow us on social media. We are on the phone if you have any questions about bookings.

Most importantly stay well and we hope to see you all very soon.

Kindest Regards from Michelle, Eytan and the Collingwood Team.

 

Monday 16 March Announcement

Dear Friends of Hotel Collingwood,

As the owners of a small individual hotel, we are personally committed to the health and wellbeing of our guests and our team and we want to reassure you of the diligence of our approach. We are experienced in infection control due to our background as Care Home owners, and we are closely monitoring the daily changing Government guidelines and following their instructions accordingly. Here’s what we are doing to ensure we can protect you as much as possible:

 

 

Book with confidence

We want to help as much as we can so we have changed our cancellation policy it now stands at 24 hours, if you do fall ill and need to cancel your visit within the 24 hour period we will move your booking to a more appropriate time in the interest of being more flexible during this period.

This is not an easy time for anyone, it is a dynamic situation and will continue to evolve. For now, it is very much business as usual and as you know we are small, in the very scenic “Sunny Bournemouth”, where you can get some good fresh air and in a real haven away. 

We look forward to seeing you all soon and in the meantime, stay happy and healthy.

 

Kindest Regards

Michelle and Eytan